Frequently Asked Questions for Bouncy Castle Hire in Deal, Dover, Folkestone, and More
Planning an event or a party? Renting a bouncy castle can add that fun and excitement! 🎉 With our comprehensive Frequently Asked Questions, we aim to answer all your queries about our bouncy castle hire in Deal, Dover, Folkestone, Hythe, Sandwich, Ramsgate, Broadstairs, Margate, Westgate on Sea, Herne Bay, Whitstable, and Canterbury. Here's all you need to know about hiring the perfect inflatable for your occasion.
How Do I Pay for My Hire? 💳
We offer flexible payment options for your convenience. You can settle your payments via Cash, Card, or Bank Transfer. For bank transfers, make sure to use your booking ID as the reference to avoid any confusion.
Will the Bouncy Castle Fit Indoors? 🏠
Worried about space? Most of our bouncy castles and inflatables are designed to fit comfortably in most halls. However, it's always a good idea to check the dimensions with us before confirming your booking.
Do You Have Insurance? 🛡️
Yes, safety is our top priority! We are covered with Public Liability Insurance up to £5,000,000, ensuring peace of mind for you and your guests.
Do I Need to Pay a Deposit? 💰
Yes, all bookings over £120 a 25% deposit is required within 48 hours of placing your booking. This can be easily done online or via bank transfer. Please note, deposits are waived when prior agreements are made.
Can You Accept Card Payments On-Site? 🏧
Absolutely! We accept card payments at the hire location and online via Apple Pay, Google Pay, and Clear Pay for maximum convenience.
Cancellation Policy 🚫
If your plans change, you can cancel your booking. However, cancellations made 7 days or less before the booking date will incur the full booking fee. Late payments will attract additional charges.
Delivery Areas 📍
We proudly deliver to Deal, Dover, Folkestone, Hythe, Sandwich, Ramsgate, Broadstairs, Margate, Westgate on Sea, Herne Bay, Whitstable, Canterbury, and surrounding areas. For more details, visit our About Us page for a delivery map.
Whether you're hosting a birthday party or a community event, our bouncy castles will bring joy and laughter. For bouncy castle hire in Deal, Dover, Folkestone, and more, feel free to reach out and let us make your event unforgettable! 🎈
Delivery Policy
The cost of delivering to a particular area will be revealed when you choose this area. We may be able to deliver outside the areas available on our website. If you are outside of the areas shown on our website, please contact us to see if we can help you out.
If we are unable to provide your delivery due to adverse weather, vehicle failure, illness or any other factor, we will inform you of this at the earliest possible opportunity and provide a full refund. Delivery times can be arranged during the booking process.
Please ensure that there is adequate space for our products, that the location our products will be sited is accessible, and that you have cleared the area of mess and debris. We will be unable to provide a refund if we cannot deliver your product due to a lack of space or accessibility or due to an inappropriate location.